Your bookings
Check progress, review details, or manage an existing booking.
Manage bookingsSewaGuru support
A little help.
A clearer next step.
Find an answer, manage a booking, or talk to someone who can help.
Payments & refunds
Understand cancellations, refund eligibility, and payment timelines.
View refund policyService support
Tell us about a service issue or get help from our team.
Talk to usHelpful answers
Let's start here.
Common questions about your home services.
Where can I see my booking status?
Open My bookings in your account and select a booking to see its details and latest status.
My bookingsHow do I change or cancel a booking?
Open the booking in your account to see the actions available for its current status. For changes that are not available there, contact our team with your booking reference.
Manage a bookingHow do I choose a service date?
Select your service and address, then choose an available date at checkout. Availability depends on the service and location.
Browse servicesWhen will I receive a refund?
Refund eligibility and processing timelines are explained in our cancellation and refund policy. For help with a specific payment, share your booking reference with support. Never share a card PIN or OTP.
Read the refund policyHow can I apply a coupon?
Enter your coupon at checkout before confirming your booking. Eligibility depends on the offer conditions and the selected services.
Explore servicesWhat if something is wrong with my service?
Contact our team with your booking reference and a description of what happened so we can review the issue with you.
Contact supportWe're here for you.
Share your booking reference and we'll help you find the next step.